The Leadership Lectures: Noel M. Tichy | Center for Leadership | Florida International University | FIU
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The Leadership Lectures: Noel M. Tichy, Ph.D.

The Leadership Lectures feature world-class, accomplished and influential leaders with expertise ranging from business and philanthropy to public service and academic research. Through the Lectures we hope to allow our community to have access to the expertise, advice and best practices of some the world’s foremost leadership minds and so the lectures are free and open to the public.


  • About the lecture

    A Conversation with Dr. Noel Tichy
    The FIU Center for Leadership is pleased to present the next in The Leadership Lectures series, “A Conversation with Dr. Noel Tichy.” In this discussion-style presentation, hosted by FIU President Emeritus Mitch Maidique, Dr. Tichy will share insights on his latest book, “Judgment on the Front Line: How Smart Companies Win by Trusting their People,” (co-authored with Dr. Chris DeRose, 2012) which draws from his decades of leadership practice and research. In this new book, Tichy and DeRose provide insight on how to build a front-line focused organization with examples from leading companies such as Amazon, Zappos, and Ritz-Carlton. Tichy describes how front-line associates have unique insight into their customers, the competition, and the inner workings of their organizations. He urges leaders to learn from their front-line associates by empowering this underutilized source of talent and creativity to solve problems, and ultimately create more successful organizations.

  • Date

    Tuesday, June 4, 2013


  • Noel M. Tichy, Ph.D.

    Dr. Noel M. Tichy

    Dr. Noel M. Tichy is a Professor of Management & Organizations at the Ross School of Business at the University of Michigan. In the mid 1980s, Dr. Tichy was head of GE’s Leadership Center, the fabled Crotonville, where he led the transformation to action learning at GE. Between 1985 – 1987, Dr. Tichy was Manager of Management Education for General Electric where he directed its worldwide development efforts at Crotonville. Prior to joining the Michigan faculty, he served for nine years on the Columbia University Business School faculty. Dr. Tichy is the author of numerous books and articles; his most recent book is JUDGMENT ON THE FRONT LINE: How Smart Companies Win by Trusting Their People co-authored with Chris DeRose. Tichy has long been regarded as a staple of management literacy as noted by his rating as one of the “Top 10 Management Gurus” by BusinessWeek and Business 2.0. He has served on the editorial boards of the Academy of Management Review, Organizational Dynamics, Journal of Business Research, and Journal of Business Strategy and was the founding editor and chief of HUMAN RESOURCE MANAGEMENT. Noel Tichy consults widely in both the private and public sectors. He is a senior partner in Action Learning Associates. His clients have included: Best Buy, GE, PepsiCo, Coca Cola, GM, Nokia, Nomura Securities, 3M, Daimler-Benz and Royal Dutch Shell.

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The Leadership Lectures are presented with the generous support of Amerant Bank.

Mercantil Commercebank

We would also like to thank our university partner, FIU Honors College for their support.

FIU Honors College