Registration and Refund Policy | Center for Leadership | Florida International University | FIU
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Registration and Refund Policy

The following information pertains to policies and procedures of Florida International University’s Center for Leadership (The Center) that affect your enrollment in the executive leadership development programs. It is your responsibility to be familiar with these policies and procedures, and, unless otherwise specified, this policy applies to all executive leadership development programs offered by The Center.

Registering for a program

The Center for Leadership’s executive leadership programs are open enrollment programs, unless otherwise specified. Executives wanting to attend a program are expected to self-qualify by reading and considering the “Who Should Attend?” section of each program. The Center reserves the right to cancel/refuse registrations for executives who do not qualify for a program. Proof of organizational roles and responsibilities and references may be requested if deemed necessary by The Center. If you have any doubts regarding your qualifications for a specific program, please contact The Center directly and speak with a program manager, BEFORE completing this application.

Payment

Prepayment is a requirement for program admission. Payment is due upon receipt of the invoice or sixty (60) days before the start of the program. Your enrollment and space in the program is confirmed only after payment has been received. If not paid in full 15 days prior to the program’s start date, registration is subject to cancellation without notice. Promotional offers cannot be combined. Opting out of accommodations or other provided services will not result in a price reduction.

Cancellations by FIU Center for Leadership

The Center reserves the right to cancel or reschedule any executive leadership development program with insufficient enrollment or for reasons beyond FIU’s control. If an executive leadership development program is cancelled, the client will be given a full refund.

If a program is cancelled, The Center’s liability is limited to a full refund of the program fee already paid. The Center is not responsible for travel or related costs under any circumstances. Participants may want to consider purchasing trip cancellation insurance in the unlikely event that a program is cancelled or they cannot attend for personal or professional reasons.

Cancellation of an executive leadership development program by client

The Leadership Essentials Program and The Inclusive Leadership Workshop:

  • Cancellations or deferrals must be submitted in writing more than 30 days before the program start date to receive a full refund. Due to program demand and the volume of pre-program preparation, cancellations or deferrals received within 30 days of the program start date are subject to full payment of the program fee.

The Leadership Accelerator Program, The High-Impact Leadership Program, and The Women Leaders Program:

  • Cancellations or deferrals must be submitted in writing more than 45 days before the program start date to receive a full refund. Due to program demand and the volume of preprogram preparation, cancellations or deferrals received 45 to 30 days before the program start date are subject to a fee of 50 percent of the program fee. Requests for cancellation or deferral received within 30 days of the program start date are subject to full payment of the program fee.

At the full discretion of The Center, we may offer the client the option to transfer their registration to a subsequent program with similar registration costs. The transfer must be applied and used within 12 months of the cancellation. Failure to use the transfer allowance within 12 months will result in a forfeit of that allowance. Should changes in pricing occur for subsequent programs to which registrations were transferred, the client will be responsible for any additional fees, as applicable.

The request to cancel or transfer your registration for any program must be received by the FIU Center for Leadership in writing to lead@fiu.edu.

If payment for a program was made with a credit card, the refund will occur 10 business days after the written request to drop a program has been approved by FIU’s Center for Leadership, or 10 business days after the initial credit card transaction has cleared, whichever is later. Once a request to cancel is submitted, you will receive notification of receipt of the request and approval, or decline, of that request.